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hello energy in Top 100 PropTechMap Europe

PropTechMap Europe 2021: Top 100 presents the most innovative technology companies changing the real estate landscape. It is presented by BUILTWORLD in cooperation with PwC. hello energy is proud to be featured in the top #20 of the category ‘Building Operations.’

The top 100 is a selection from over 500 submissions this year. hello energy is featured as one of the innovators in the category of ‘building operations’. Why? because hello energy enables real estate companies to create energy-positive buildings. By engaging and aligning their stakeholders (such as sustainability managers, building managers and tenants) with actionable insights, they can boost their buildings’ performance, earn credit for green building certifications, increase their investor value and unlock the power of their ESG data.

There are a total of 5 categories featured in the PropTechMap:

  • Invest & Finance
  • Asset Management
  • Building Operations
  • Market
  • Smart City Solutions

The best 30 companies will advance to the semi-finals for the online pitch in July in front of 10.000 professionals. Stay tuned!

From Neurolinguistics to Customer Success – interview Francesco

Our latest addition to the team is Francesco Ciavolino, he’s joined as a Customer Success Manager and brings along a very unique background.

Francesco studied Linguistics at the University of Amsterdam, where he chose his bachelors speciality in Neurolinguistics.



“My research was aimed at studying the brain, its development and its disorders. I am particularly interested in language. It’s not an exact science. You can make predictions about the way a language will evolve in certain cultures, but there’s always unpredictable influences. It’s a fascinating field.”

Francesco Ciavolino
Customer Success Manager

It may seem his academic background is a big leap from going into a more hands-on position like Customer Success Manager, but Francesco thinks his analytical skills certainly come in handy. He worked in different Customer-facing positions after his student years. 

“Being in academic research means I was mostly working alone. I wanted to apply my skills in a more social and practical setting. I think my degree helps me to dig for better solutions in our Customer Success team. As our client base is growing, it’s becoming more important to understand cause and effect. We need to understand patterns of what our customers want and need to solve issues at the root and build better solutions.”

Being a bit of a language nut, another interesting fun fact about Francesco is that he speaks more than four languages (and counting), which is Italian, Dutch, English, Japanese and even a bit of Russian. Quite impressive.

His favourite quote is from American linguist and philosopher Noam Chomsky, which couldn’t be more fitting for the positive impact helo energy is trying to make!

“Optimism is a strategy for making a better future. Because unless you believe that the future can be better, you are unlikely to step up and take responsibility for making it so.”
– Noam Chomsky

3 ways for Real Estate to act now

Climate change is no longer a thing of the future; it is here and now. With the release of the IPCC’s 6th Assessment Report, it is clear that action can wait no longer. How can real estate chip in?

Extreme weather events have been dominating the news. The latest report from the IPCC shows these events will only gain regularity if we don’t take drastic measures to limit global warming. What does the report say and what are the next steps for Real Estate?

  • The report from the world’s global climate authorities warns us that temperatures will keep rising and that the threshold for global temperature rise should keep to a maximum of 1.5 degrees C to prevent the worst impact. The good news is that this is still within reach. The ‘bad’ news is that this will only be achievable if we take radical measures to cut carbon emissions, especially in the built environment.
  • The report is very clear: whereas before the cause of global warming was less certain, it is now completely undeniable that human activity is the primary driver of climate change.

You can find a summary of the report here. Although it may seem like terrible news for mother earth, hello energy believes it presents a great opportunity for Real Estate heroes to start transforming buildings for the better. Renewable energy is no longer a ‘nice to have’; there’s no other option than fully decarbonising. Here are three ways you can get started:

1. Maximise your building (portfolio) performance
Large-scale investments are needed to curb the increase in emissions. That means you will need to prioritise optimising the performance of your building(s) with certifications such as BREAAM, GRESB (portfolio level) and WELL. This will not only increase performance, but will also help attract investors. Over 73% of investors take Environmental, Social and Governance (ESG) disclosure and performance metrics into account when evaluating risk and identifying opportunities (Source:

2. Up your game in sustainable policies and ESG reporting
Now that EU policymakers are going to demand that more companies report their climate impact & plans, that will also raise the bar for accountability, transparency and the quality of these reports. More and more companies are realising that reports aren’t just needed to meet legal requirements, they are also informing and engaging all of their internal and external stakeholders in their sustainability goals.

A recent study by JLL shows that real estate sustainability is a key priority, but more decisive actions are needed. The study was done among 1,000 senior executive leaders around the world and concludes: only 6% currently see themselves as ‘leaders’ in measuring and reporting in real-time on the environmental impact of their real estate holdings.

Additionally to creating better ESG reports, think of designing a roadmap together with your stakeholders on the course of action in the coming years, tailored to your company. Want to find out where you and your stakeholders align or need to collaborate? Our Sustainability Radar is a great tool for that.

3. Actively engage & involve tenants and users
Tenants and users of buildings are becoming more critical and demanding of spaces in terms of sustainability and health, especially now they are slowly returning to the workplace. To utilise the spaces better and involve people in creating the most effective and pleasant environment possible, we do not only encourage you to collect feedback from your most important building users but also actively involve them on a day-to-day basis. For instance, hello energy’s software uses actionable energy insights and fun challenges to trigger and engage people into making a positive impact.

CEO Benno wrote a topical blog about ‘Creating sustainable places and green buildings together.’ Want to know more about creating better and future-proof offices? Sign up for our newsletter here.

Learning never stops for developers – Interview Medhavini

At hello energy, our product’s success relies on the skills of software developers. Not only does it require technical skills, but it also involves collaboration. Medhavini speaks many programming languages, is a true team player and problem-solver.

Even if you have no technical knowledge, you could simply say a software product usually consists of three layers: the top layers is that which you see (the front end), the middle part is the technical part to need to make to work (back end) and the bottom part stores the data that feeds the solution (the database).

On a day-to-day basis, Medhavini’s work consists of designing, testing and developing software on the backend. What that boils down to is that she writes a lot of code, monitors the performance of software programs and also analyses any future needs of our customers. With those technical skills, she and her team are working on building the best possible software solution there can be.

After her masters, Medhavini initially used C and .Net as programming languages, but quickly realised she wanted to learn much more and also mastered Python.



“Mastering different programming languages and having a vast knowledge of software frameworks is hugely beneficial, next to an aptitude for math and technical knowledge. In software and tech, most languages have pros and cons. Some may become obsolete over time. Companies might prefer certain ones and team members do not always know them all. As a software developer, you never stop learning.”

Medhavini Kulshreshtha
Software developer

Medhavini bridges her knowledge with those of others in the team since software development is always a collective effort. The team, most of which have only recently joined, are working on designing an agile workflow to optimize their collaboration.

“With software development, you need to go really deep. Creating, testing and developing requires that you accurately describe your logic, workflow and meticulously report your findings to others. You also need to play well with others, such as our product owners, customer success managers or UX designers.”

With our team slowly expanding, it’s nice to see that each member with a different cultural background brings new ideas to the table. Quite literally, if it were up to Medhavini.

“In India, each person would bring different dishes to the table, and we have a nice shared lunch together. I’m hoping we can have a similar experience here with our multicultural team.”

Not a bad idea at all, Medhavini!

Want to join our team? We are looking for a Head of Customer Succes.

hello energy featured in KPMG Real Estate overview 2021

The 6th annual edition of KPMG’s Real Estate Innovations Overview has just been released. It features hello energy as one of the platforms that improve the connectivity between stakeholders.

The purpose of the publication is to inform the Real Estate and Construction sector about innovations that are emerging and developing in the sector. hello energy was selected to be included in this edition as one of the innovative platforms around the world that can help improve connectivity, make a sustainable impact and offers a tool to enable dialogue between stakeholders.

The report says: “While the pandemic has an evident impact on the importance of safety and hygiene, integrating our physical and digital environment has become pivotal. Our industry moves towards a greater focus on end-to-end user experience in which a building becomes more than a place to e.g. live or work; transforming to an integrated environment in which the provision of services complementing real estate assets is central to living, working and building. Additionally, ESG (Environmental, Social, Governance) measures are already a key topic for many companies in the industry; sustainable and ESG innovations may become essential for true operationalization of ESG and sustainability.”

 “hello energy had caught our attention in our search for innovations in the Real Estate sector. We are pleased to include the as one of the global innovations captured in our publication.”

As part of the overview, KPMG has created an online interactive innovations dashboard that presents statistics and individual company data. You can take a look at the interactive innovations dashboard here.

Interested in finding out more about how we can help you connect with & engage with your stakeholders? Contact us.

Mökki: bringing circularity to the heart of the office – Interview Tamara Brisk

Offices aren’t the first places that come to mind when you’re thinking of buying sustainable consumer brands or helping you to recycle or repurpose your used goods. Luckily, Mökki is here to change all that. They want to turn office spaces into more exciting, socially impactful places by opening circular relay (parcel pickup) points within office buildings. Tamara Brisk, CEO of Mökki, shares her ideas on this innovative approach of an office-retail hybrid space.

Office buildings make for a perfect meeting point to engage people in sustainable behaviour: they can stop by during office hours to pick up their parcels, go to a circular event, bring in their used appliances for repairs or recycle their waste in a responsible way – all with the help of a specialised Mökki team of sustainability experts. There’s an incredible appetite from consumers to buy and behave more sustainably. As Tamara Brisk, CEO and founder of Mökki puts it: “the digital circular initiatives are great, but they don’t always work so well into the physical world. Just think of ordering a second-hand item online, only to have to pick it up at a not-so-convenient time or a remote place.”

“We want to help consumers adapt to more sustainable behaviour by removing the obstacles to buy or sell second-hand and explore new sustainable options. We do that by bringing the circular economy to where they are and where they can inspire others: in office spaces.

Tamara Brisk
CEO Mökki

In the interview, Tamara talks about how Mökki can add value for tenants and building visitors.

Interested in reading about the measurable impact that Mökki has on the customer experience? Download our white paper on the ‘Art of Alignment to read the full interview.

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