Getting it done.

This page provides all the information you need to make hello energy a success in your building. The video below gives a brief overview of how our onboarding works. Any questions? No worries, we start each project with a kick-off and will walk through everything that is required.

1 and 2 apply to the hello energy ‘start’ package. All four steps apply for the hello energy ‘show’ package with narrowcasting.

step 1

Kick-off

Preparation starts

During the kick-off we’ll discuss what you’re looking to gain from hello energy plus how and when we can make that happen.

Tip: Send this website to people who’ll be helping you so they know exactely what’s in store.

To do:

Define the goals of having hello energy in the building (e.g., engagement or certification)
Determine the planning and deadline (e.g., building delivery or certification date)

Extra information

Introducing hello energy

step 2

Data

Reading your energy data

We read your electricity and gas consumption as standard unless we’ve agreed to create additional data links. Collecting energy and gas data gives you a direct insight into the sustainability of your buildings. To do this we require a signed permission form and answers to a few questions. Click the links here on the right.

Our privacy statement explains how we handle information on the website and for our own online services. An extra form will be sent if lots of buildings are being simultaneously linked. Will we be installing other data links? We’ll discuss what is needed with your contact person.

To do:

Fill in the consent form (below) in case we did not receive this from you yet (single tenant buildings).
Fill in the survey about data (below) for your country or choose ‘data (general)’.
If we agreed on creating other data or API connections: provide us with the contact person and data.
Send us the names and e-mail addresses of the people who will get access to hello energy.

Forms & surveys

Consent form general

Data survey FR

Data survey UK

Data survey DE

Data survey general

step 3

Visualisation

Energy and sustainability on your screen

Now you can proudly share the measures implemented in your building. The screens show attractive animations, stories, tips and facts about the enhanced level of eco-friendliness. This provides extra insight into the building’s sustainability and makes it more fun for people to play their part.

Visualisation does not apply to hello energy ‘start’ packages.

To do:

Explain how your building has become greener by answering a few questions.
Check the slides menu (see below) and send us your preferences.
Provide original photos (1920 x 1080px) and/or video’s.
Have you ordered hello energy in your own look? Provide us with a corporate identity manual, including logos, font files and the required icons.

Survey & demo

Sustainability & content

Menu slides card

step 4

Installation

Hanging and connecting your screen

Having your own screen means you can present hello energy prominently in your building. Found a good spot? You’ll need a socket, a suitable wall and an internet connection. We’ll plan the installation date together.

Installation does not apply to hello energy ‘start’ packages

To do:

Decide where to hang the screen and share a photo/floor plan with us so the technician know where they need to be
Install the power connection: two sockets behind each screen
Connect the internet: one wired connection behind each screen
Send us a photo of the wall showing the sockets and internet connection
Make sure there’s contact person present during installation, preferably on site
Plan the installation.

Guides

Install the screen yourself

Preparation location new buildings

System Requirements narrowcasting

Management

Using hello energy after delivery

Congratulations! Your hello energy is ready. Time to enter and explore the online hello energy environment and add your own content. Lacking inspiration or have questions?

Click here for the FAQs and we’ll help you sort it.

To do:

Explore the online environment and check out our tips on making the most of hello energy (see link below)
Appoint an on-site contact person to manage the system
Check out the relevant CMS manual (see link below)
Start running your screen!

Guides

How do it get the most out of hello energy?

CMS manual

Questions?