A pledge to sustainability powered by tenant engagement & data
Case Study M&G
M&G Real Estate is one of the world’s top 30 property investors. In 2019, M&G real estate joined the Better Building Partnership – a collaboration of the UK’s leading commercial property owners who are working together to improve the sustainability of existing commercial building stock. Now, they are gearing up for new initiatives where transparency, accountability, and metrics are at their core. Together with start-up hello energy they are taking sustainability to the next level.
The challenge
M&G had a clear goal in mind: to start a dialogue with their tenants about their ongoing journey to transform their portfolio into greener buildings. Their buildings, being spread out over Europe, are an important piece of the puzzle. Collecting real-time data is an absolute necessity for the initial benchmark on their carbon footprint, but also to continue further improvements and share insights with the tenants. The challenge we took on:
Enabling activation of tenants for each building
Managing complex challenges to retrieve data from different stakeholders
Measuring electricity, gas, heat and water
The solution
Nowadays, tenants have high demands for the sustainability of their offices. Companies like M&G are ready to take the leap to engage their tenants on sustainability. hello energy’s solution is the perfect combination of engagement and data collection. We made sure all tenants (& property managers) were on board with the sustainability journey. And secondly, that data flows into the system from everywhere. With our software, M&G is now able to create a dialogue with tenants via actionable insights and motivating and visually appealing content that can be distributed via multiple devices.
Enables alignment and engagement between all stakeholders
Stimulates tenants to contribute to reducing their own consumption
Combines insights with interaction between building owners and tenants
Get tenants to sign data authorisation forms as they are sharing the benefits
The results
With hello energy’s solution, M&G has put the dialogue on sustainability front and centre. It also enables:
79% of the building occupants stated they are willing to participate in the sustainability initiatives of the building.
45% of the building occupants stated they felt activated to behave more sustainabily in the building.
45% of the building occupants had the impression that they were in an energy-efficient building.
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